My mother had a Smart Plan. It was worth it with all the services they provide. It is the most stress-free process I ever went through.. They (Smart Family Representatives) came to my house and took care of everything.” and “We didn’t have to go anywhere..didn’t want to have to go to a funeral home at that time. They were very, very kind. They came here and explained everything. “We had a pre-arrangement plan with Smart. Took care of everything. I’m so glad we did that. Nobody had to worry about what to do”
Disne D.G, Palm Desert CA
I appreciate that circumstances for every family are unique to that family in times of death and would not attempt to understand or be in their shoes if they felt their experiences were not what they wanted or expected. Emotions run high at those times and what each feels at that moment is their reality. You don’t get a second chance to get this right. I understand. My reality (experience) with Smart Cremation and the couple of folks with whom I dealt were completely positive. I can’t say that is universal, for them or any other business, but I chose them over five other companies providing cremation funeral services in the Phoenix, AZ area, after research and speaking with representatives from all of them, and Smart Cremation was far and away the best (lowest and reasonable) cost. Speaking pragmatically for the survivors who needed to conserve their sparse funds, the price quoted was the price I got, with no add-ons or up- selling, as with the others. Most importantly, these folks kept it simple and delivered exactly as they said they would do. I had to arrange these affairs over the phone, from another State, and their representative in Phoenix called ME every step of the way. She even went out of her way in offering to personally deliver the ashes to the widow, because the needed day and time was difficult for the courier, going to a smaller city outside of Phoenix. Too me, that was fulfilling their promise to us.
Ron Weaks, Phoenix, AZ
“Every person with whom we had in contact with at Smart was professional and compassionate. Having someone else in control and making things was a gift during a difficult time.”
Diana G., Beaverton OR
“It (Choosing Smart) was the smartest decision I ever made in my life. Extremely pleasant and professional. Caring…wonderful and outstanding service.”
Joan S., Seattle WA
“We looked into other companies beforehand and decoded that Smart was the easiest, most convenient…and had the best price for the money (and) no hidden charges.”
Ronald R., Portland OR
“They (Smart Family Representatives) treated me like I was their only customer…They were very responsive to our every need. “My mom had a plan with Smart…(she) had it all arranged ahead of time…that saved me a lot of stress at that time. Everyone there at Smart was so very good to us.”
Renae D., Beaverton OR
Dear Susan – I just wanted to add a thank you for all you do. You’re personable kind comforting voice is so very welcoming. Thanks you so much for all your help in this end of life experience. You are blooming where you have been planted.
“Excellent customer service. I didn’t have to go to a funeral home. They came to the house and took care of everything.”
Kim K. Escalon CA
“I shopped around…they were very reasonable for all the services they offered…Smart was the best value.”