What our clients are saying

• Dear Susie, the miracle worker, Thomas: Only one more week and perhaps we can put all of this, including Daniel, to rest. I know you mentioned in one of your emails that you normally do not attend "special" ceremonies and I understand. You would be on the go 24/7 if you did ( as though you were not already). However, I really would like to meet you after all you have done to make everyone happy. I am enclosing some documentation that B. F. received from the Nation Personnel Records Center concerning D's military records. They are only copies, so if you don't need them, just throw them away. I have the originals. I hope to see you next week at Tahoma, but if it doesn't work out, please be aware that all of your "above and beyond" work is appreciated. In fact, I honestly believe that you are ( or should be) the official poster girl for Smart Cremation.

  G.M.
• May 10, 2013

  Dear Susan - I just wanted to add a thank you for all you do. You're personable kind comforting voice is so very welcoming. Thanks you so much for all your help in this end of life experience. You are blooming where you have been planted.

  K.S.
• May 10, 2013

  Dear Mr. Pennington: I just wanted to take a moment to tell you on behalf of the family and myself how extremely pleased we were with Patricia Weber and her staff. From our first phone conversation until the very end, Patricia could not have been more helpful in assiting in every possible way; explaining what we could expect in terms of all the details needed to be completed to continue along each step of the way. She was very understanding, patient and never once did she forget to keep our emotional well being the focal point. It is without hesitation we feel Patty and her staff should be commented on their professionalism from the beginning to conclusion. The family and I could not have gone through this without her help and would not hesitate to recommend Smart Cremation. Again thank you.

  A.S.
• May 10, 2013

  Suzi, Thanks for your assistance on all this. I remember stopping over at my Mom's house several years ago right as your representative was leaving. Grandma introduced me to him and then handed me a card with your phone number on it and said, "When the time comes, call this number and they will take care of everything." Which you did and I certainly appreciate it. How much did the plan she have cost? I'm guessing less than the average funeral home - I have already had a few people ask me about it. Thanks again.

  A.
• May 10, 2013

  Chuck, I just wanted to thank you and Smart Cremation for your assistance at the time my brother passed away. Although we hadn't finalized the paperwork with Smart, your company made a very difficult time much easier than it might otherwise have been. The fact that you had an 800 number to call was really helpful and arrangements were completed over the phone within minutes and everything accomplished within two hours. The discount for hospice patients was also much appreciated. Your personal attention over the next few days and the efficiency and competence of Smart in getting the ashes back to us within six days was also really helpful. I don't normally write endorsement letters but given the level of performance you and your firm provided I would have been remiss to do otherwise. Please feel free to utilize this if you so desire. Thanks again.

  P.M.
• May 08, 2013

  “Personal visit was awesome. Liked the simplicity. Easy to understand. Timely. Picked up mother’s body within 2 hours … what a relief that was especially at that time when you’re grieving.”

  Elizabeth M., Chino Hills CA
• May 08, 2013

  “The (Smart Family) rep was very personal and she handled everything. Absolutely recommend.”

  Jessica C. Tustin CA
• May 08, 2013

  “Very, very, nice people. Professional. My friends know that I recommend them … very much so.”

  Ernesto M. Cypress
• May 06, 2013

  “Painless even though it was difficult time. Did everything for me. I didn’t know what to do. On a scale of 1 to 10 I would give them an 11.”

  Joyce F. , Downey CA
• May 05, 2013

  “Found the price was very reasonable and they took care of everything.”

  Robert J., Laguna Niquel CA
• May 09, 2013

  “The price was reasonable … and Smart offered so much more than the others.”

  Lisa B., Bellflower CA
• May 06, 2013

  “Made it so pleasant on everyone. Their (Smart Family) person came to our house…so sincere… (they) handled everything respectfully.”

  Joyce S., Woodland Hills CA
• May 04, 2013

  “Looked into it … and Smart was the best value. They kept in touch over the phone throughout the process so we knew times and places. “

  Jim B., Tustin CA
• May 02, 2013

  “Everything went very smooth. Very simple. Not confusing. I didn’t have to do anything. Will recommend to anyone.”

  Stephen S., Los Angeles CA
• May 03, 2013

  “Didn’t have to worry about anything. Everything was taken care of. Prices were very reasonable.”

  Patricia B., Denver Co
• May 02, 2013

  “They were very good. Quick response. I have a friend whose father passed away and I told him to call Smart.”

  Trinidad A., Whittier CA
• May 01, 2013

  They make everything very simple … easy … straightforward. (They) answered all my questions. I definitely would recommend to friends. They get it.”

  Cynthia A., Buena Park CA